General Terms and Conditions

1 Scope of application

These General Terms and Conditions (GTC) apply to all services and contracts between mbp beauty AG, to which the cosmetics institute Medical Beauty Park Zürich belongs, and its customers (hereinafter referred to as ‘customer’).

 

2 services

The institute offers cosmetic services such as skin care treatments, massages, hair removal and other beauty treatments. The exact scope of services can be found in the current offer.

 

3 Making and cancelling appointments

3.1 Appointments can be made by telephone, e-mail or online.

3.2 Agreed appointments are binding. Cancellation or postponement free of charge is possible up to 3 hours before the appointment at the latest.

3.3 A cancellation fee of 100% of the treatment price will be charged for appointments that are not cancelled in good time or for no-shows.

 

4 Prices and payment

4.1 The current prices apply, which can be viewed on the website or at the Institute. Prices are without guarantee.

4.2 Payment shall be made immediately after the treatment in cash, by EC card or other accepted payment methods.

4.3 Vouchers are valid for the period stated on them and are non-refundable.

 

5 Exclusion of liability

5.1 The Institute is not liable for allergic reactions or undesirable skin reactions caused by products or treatments used, unless the customer has informed the Institute in writing in advance of any intolerances.

5.2 The Institute is not liable for items brought into the Institute, in particular for the loss of or damage to valuables.

 

6 Health condition of the customer

6.1 The customer is obliged to inform the Institute of any existing health restrictions, skin diseases or allergies that are relevant to the treatment prior to the treatment.

6.2 In the case of acute illnesses or infections (e.g. skin fungus, open wounds), treatment may be refused or postponed.

 

7 Data protection

7.1 All personal data will be treated confidentially and will not be passed on to third parties unless there is a legal obligation to do so.

7.2 Further information on data protection can be found in the separate privacy policy.

 

8 final provisions

8.1 Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected.

8.2 The place of jurisdiction is Zurich.

 

Status: 31.1.2025

 

Mbp Beauty AG
Owner: Janine Tobler
Freigutstrassse 6
8002 Zürich